Privacy policy
Last updated July 7, 2026
Perfect Balance Roofing (“we,” “us”) is a family-owned roofing company serving San Antonio and the Texas Hill Country. This policy explains what information we collect through perfectbalanceroofing.com, why we collect it, and the choices you have. We keep it plain, because that is how we do everything.
What we collect
Information you give us. When you submit our contact form, we collect the name, phone number, service interest, and any message you provide so we can respond to your inspection request. If you use the chat, we process the messages you type to answer your question.
Information collected automatically. Like most websites, we use analytics to understand how visitors use the site (pages viewed, general location, device type, and which links are clicked). This helps us improve the site and measure our advertising. This data is aggregated and is not used to identify you personally.
How we use it
We use the information you provide to schedule inspections, prepare estimates, and communicate with you about your roof. We use analytics to improve the website and understand which marketing brings homeowners to us. We do not sell your personal information, and we do not share it with anyone outside the vendors that help us run this site and our business.
Service providers
We rely on a small set of trusted providers to operate: email delivery for contact-form messages, website hosting and analytics, and an AI provider that powers the chat assistant. These providers process data only to perform their service for us. Our contact form is emailed to our team, not stored in a database on this website.
Cookies & analytics
Our analytics tools may use cookies or similar technologies to measure site usage. You can control cookies through your browser settings and can opt out of Google Analytics using Google's opt-out add-on. Turning off cookies will not affect your ability to request an inspection.
Your choices
You can ask us what information we have about you, ask us to correct or delete it, or ask us to stop contacting you. Just reach out and we will take care of it. Because we only collect what you send us and basic analytics, there is very little to manage.
Children
This site is intended for homeowners and is not directed to children under 13. We do not knowingly collect information from children.
Contact us
Questions about this policy, or a request about your information? Email info@perfectbalanceroofing.com or call or text (830) 490-1517. We are based in Bulverde, TX and serve the greater San Antonio area.
We may update this policy as our business or the law changes; the date above reflects the current version. See also our Terms of Service.